Operations & Seller Metrics

Marketplace Policies

• 2025 Christmas Operational Requirements
• Online Visibility Suspension (previously known as Holiday Mode)
• Operational Fees & Policies

Satchels

Seller Ratings

• Seller Center Ratings Page
• On-time Dispatch
• Cancellation Rate (UTF)
• Customer Service
• On-Time Delivery (OTD)
• Not What I Ordered (NWIO)