Mobile Dock is an online carrier booking management system used throughout the logistics, warehousing and delivery sectors. This system provides dock booking visibility & availability to carriers and Sellers which will assist THE ICONIC in managing SR delivery into the Fulfilment Centre.
All carriers must adhere to the ASN Scheduled Delivery Date provided by the Seller and given instruction to deliver on this date.
Products must only be delivered during the receiving hours of THE ICONIC Fulfillment Centre dock as outlined in section ‘4.3 Delivery Address’ of these Operational Guidelines. Goods remain in the Seller's risk and responsibility if left unsigned for at THE ICONIC Fulfillment Centre.
Proof Of Delivery (POD) will suffice as proof of sighting of delivery only.
How does MD work?
In outline, bookings will proceed as follows:
- The Seller will book an ISR with carrier
- The carrier will access MobileDOCK to book a delivery time on the relevant Delivery Date for the nominated ISR
- If a booking time is unavailable, the Carrier should notify the Seller and let them know what day/time they will be booking in instead
- The Carrier will enter the Seller name & all POs on their booking, the details of the number of pallets and/or cartons to be delivered.
- MobileDOCK will provide the Carrier with a booking number and PIN code, which the driver will provide to the ICONIC on arrival.
If your carrier is not already set up on MD for THE ICONIC, please ensure they reach out to vm@theiconic.com.au for onboarding instructions.