It is possible to extract returns data from Seller Center. As part of any return, this information will be available in the Seller Center platform.
This data can be extracted from the order information through the below steps:
1 - Go to Seller Center Orders
2 - Navigate to Completed > Returned
3 - In the filter box > Select Date and the relevant time period*
4 - Once the orders have been displayed on the order page, Select > Export > Filtered Orders
5 - Export will populate down the bottom of the page. Select Download XLS
6 - Once opened, the return information is available in Column BD (Reason)
This export has all the data that is required to complete returns reporting based on SellerSKU or ICONIC SKU.
*We recommend exporting 2-3 months' worth of data at a time to ensure system performance.