Returns To Supplier Packing Slip
When you receive your returns back from our Fulfilment Centre, there will also be a packing slip. You will get this packing slip sent in the box of returns as well as sent in digital form (as an excel file) to your chosen logistics contact.
Use this to cross-reference the returns on the slip with what you have received back. An example of a physical packing slip is shown below:
Sample RTS Document
Sample Poly Bag Label
Return To Supplier (RTS) Document
Once returns are dispatched to your nominated returns address and debited back on to your Account Statement, our finance team provides a digital copy of items received and the relevant RTS Document to Seller Center to assist you with reconciliation.
This document outlines all of the items that have been debited onto the Account Statement during the relevant time frame. This is perfect to be used to reconcile your physical returns with the RTS Packing Slip that has been physically and digitally sent to you.
*Note - it is possible for multiple RTS’s to be referenced in this file
This document can be found in Seller Center via Settings>Your Profile> Files> Select Statement Period The document is uploaded within 5 business days of the close of the Account Statement period.