This article covers off the best practices for testing different areas of Seller Center and THE ICONIC Marketplace.
Product Creation
Depending on the variety of the products, you may need to create different numbers of products for testing each category or attribute type. However, a general guideline is to create at least 5 to 10 products per category or attribute type. This will help you test the relevance and accuracy of the categories and attributes.
Current attribute types are available below:
- Apparel
- Accessories
- Footwear
- Beauty
- Home
This will be sufficient to map the necessary attributes. It is recommended that attribute values and category tree IDs are mapped against the live environment, as options and id’s may differ between Live and Preprod depending on the refresh schedule.
Once products are created in the test environment they are automatically approved. This approval in our test environment does not constitute that the products will be approved in the live environment. For a review of the product data in preproduction, will need to be requested from your onboarding team member or via the Help Desk.
If errors are encountered on product creation, a full error report is created and a detailed glossary is available to diagnose what caused the errors.
Note: We do not recommend sending full product feeds into the test environment, as this causes unnecessary additional work to validate ALL the categories and/or value options within the test environment. As per above, a subset of product data and attributes should be tested, and full feeds completed in the Live environment.
Order Processing Testing
Test orders can be placed through theiconic.qa, to raise a test order, this outlined in the Integration Order Testing article
It's important to ensure no physical items are shipped and only the order statuses are sent back via API to ensure that it is working as expected.
Recommended order scenarios to test are:
- Single item - fully shipped
- Single item - cancelled
- Multi-Item - fully shipped
- Multi-item - 1 item shipped - 1 item cancelled
It is possible to complete return testing if required. To test this functionality THE ICONIC onboarding team will need to coordinate. Therefore a Help Desk ticket must be raised.
Promotion Testing
Two types of promotional codes can be used on THE ICONIC. They can both be tested using the following codes at checkout:
ICONIC Funded Vouchers (ICONICFD) - these are codes that may be provided to customers to use on all or some products by our Customer Service or Marketing teams i.e UTF Cancellations, Customer Birthday. Please add this code at checkout to test
Seller Funded Vouchers (SELLERFD) - these are promotional activities that a seller has opted into through Seller Center, these are generally funded by the seller and all commission calculations are completed off the final sale price and include sales such as Black Friday, Cyber Monday, ICONIC Birthday.
For Seller Funded Voucher to work correctly in the test environment, please ensure that you opt the test products into the available promotions in the preproduction environment, this can be completed through the below:
- Promotions > Promotions by the iconic
- Select “sellerfd” promotion
- Join Promotion
- Add relevant products to the promotions
Approval of promotional products is not required in the preproduction environment.
Account Statement Testing
The Account Statement is THE ICONIC’s financial reconciliation statement facilitated through Seller Center. It will work in the same manner in preproduction as it would in Live. More information on the details of the Account Statement can be found in the Help Center.
For testing purposes, the following is required to generate the correct transactions.
- Order to be fully shipped (Pending >Ready to ship>shipped)
- Correct commission rate applied to the store
- GST fields in the profile are completed correctly