Summary
The Products page is one of the most important sections of the product module. Here you can see all your products and manage them based on your operation. You can find this under Products > All Products. This article will break down how to navigate the page and manage your products.
Navigating the products page
On the products page, you can search, manage, customize, view, import and export your store. Products on this page are displayed on a config (product set) level rather than at a variation level. Stock levels on this page are shown as a sum of all the variations allocated stock. Products with different priced variations will also display ‘$min - $max’ here.
Search Functionality
Search and filter the products in your store by brand, category, tag, status, product name or SKU. Commonly used filters can be saved or deleted.
Search bar Filter status | Status definition | TI Comment / Troubleshooting |
Active |
Filter products in the store that are active on-site.
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To view the active product listing onsite you can select the three-dot icon on the product > select ‘open in shop’ |
Deleted | Previously deleted products within the store. | This view will help you restore any products that have been previously deleted. Products will never permanently be deleted from Seller Center. |
Rejected |
Filtering any products that have been reviewed and marked as ‘rejected’ in QC.
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Rejection reason (#’s) and/or quality control comments are listed for products to be amended. Once changes have been made and ‘save’ has been selected this will trigger the product changes to come through for QC review. (24hr turnaround time) |
Inactive |
Filtering by-products that have an inactive product status. In this filter, you can view: - Products that have been turned inactive |
Activating a product can be done at a product or variation level. To activate a product level select product > Select activate icon highlighted below and all variations will be activated. To activate/de-activate at a variation level select the three dots > more details >select size and toggle on/off by size variation |
Not Authorized | Products that have been unauthorised by THE ICONIC. |
Please contact your account manager if you have further queries regarding de-authorized SKUs.
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Pending | Filtering any products that are pending review by the QC team. | Products are reviewed within a 24hr turnaround time (Mon-Friday). If products have been reviewed they will either display a QC status of ‘approved’ or ‘rejected. |
Sold out | Filtering by product that have sold out on site / do not have stock allocated. |
Any red icons marked on the ‘Visibility’ criteria will need to be actioned and stock allocated. To allocate stock via the overview select the three dots > select ‘More Product Details’ and select the variant to add stock . |
Best Selling
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This is where you can see which products are selling the most for your brand
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Product Page Customisation
By selecting the cog to the right of the search bar your ‘table settings’ will allow you to customize the view of your products page. In here columns can be toggled on and off to be hidden.